Terms & Conditions

Cancellation, No Show & Late Arrival Policy

You are a VIP and the time reserved for your appointment(s) is important. As a courtesy, you will receive a confirmation of your appointment prior to your arrival. Sometimes schedules change and things come up. Should the need arise to cancel or reschedule appointments, a 24-hour advance notice is required. Insufficient notice to cancel or reschedule appointments are subject to charges.

A deposit may be required to hold an appointment.

- Less than 24 hour notice will result in a charge

up to 100% of the reserved service(s) amount.

- “NO SHOWS” will be charged 100% of

the reserved service(s) amount.

- Appointments made within the 24 hour period and need to cancel,

must cancel within 4 hours of appointment time or will result

in a charge up to 100% of the reserved service(s) amount.

-If you are 15 mins late or more and your service(s) cannot

be performed, this is considered a "NO SHOW."

Thank you for understanding. If you have any questions regarding these policies please contact me.

812-584-5661 / skincare@live.com

Gift Card Policy

KENTUCKY

Definition of Gift Card/Gift Certificate:

Ky. Rev. Stat. §367.890(1)

“Gift card,” as used in this section, means a certificate, electronic card, or other medium issued by a merchant that evidences the giving of consideration in exchange for the right to redeem the certificate, electronic card, or other medium for goods, food, services, credit, or money of at least an equal value. “Gift card” includes any electronic card issued by a merchant with a monetary value where the issuer has received payment for the full monetary value for the future purchase or delivery of goods or services and any certificate issued by a merchant where the issuer has received payment for the full monetary face value of the certificate for the future purchase or delivery of goods and services.

Expiration Date Provision:

Ky. Rev. Stat. §367.890

A gift card expiration date shall not be less than one year from the date of issuance. If no expiration date is printed on the front or back of the card, it is presumed valid until it is redeemed or replaced for a new gift card.

Credit Card On-File

Effective January 1st, 2024, we will ask that all clients have a credit card on file.

Return & Refund Policy

At CR Skincares, we strive to provide our clients with high-quality products. However, we understand that there may be instances of production-related issues. Please read our return/refund policy carefully:

1. No Refund/Return Policy:

We do not offer refunds or returns for change of mind or personal preferences.

2. Production-Related Issues:

In the rare event that you encounter a production-related issue with your purchase, we will handle these situations on a case-by-case basis. Please contact our customer support team at 812-584-5661 within 3 days of receiving your order to report the issue.

Our team will assess the problem and determine an appropriate solution, which may include replacement, or other measures, depending on the nature of the issue.

Thank you for choosing CR SKINCARES

We value your satisfaction and will work diligently to address any production-related concerns promptly and fairly.

-Cindy Robertson / CR SKINCARES